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Customer reviews of Yate Car Sales Ltd

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Yate Car Sales Ltd

Yate Car Sales Ltd
5
5.0

Based on 46 customer reviews

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  • 5

    Fantastic service, we will be back!

    By Katie M on 04 October 2016 | Verified purchase

    Yates Car Sales offered a fantastic level of customer service despite us arriving later than expected. Darren was so accommodating and reassuring. We are delighted with our new car and wouldn't hesitate to make the trip from Wales to buy from them again. Many thanks.

    Reply from Yate Car Sales Ltd on 14/12/16

    We are very glad you made the trip from Wales to buy your next car from us and delighted we didn't disappoint with our fantastic level of customer service upon your arrival. We always aim to provide a warm welcome to all our customers. We look forward to welcoming you again in the future when you are next in the market for another car.


  • 5

    Well worth the 150 mile round trip

    By Juliet H on 04 September 2016 | Verified purchase

    Friendly, helpful and respectful - and with the 2 year warranty included we have confidence in our new purchase. Plus, the car is fabulous! Years down the line when we are thinking of changing the car again we will definitely make a return visit

    Reply from Yate Car Sales Ltd on 14/12/16

    It is great to read your very positive words describing us as friendly, helpful and respectful. It is also good to hear of the confidence you have in your new purchase, given the Free 2 Year Warranty we offer to all our customers. We look forward to meeting you again upon your return visit in the future.


  • 5

    NO pressure!

    By CLAIRE L on 23 August 2016 | Verified purchase

    Had a good look around the many vehicles to buy with no pressure from a sales person jumping on us the moment we walked in. A pleasant and very helpful sales chap, test drive with no problems. Went through all paper work and gadgets on the car. Went through all options of payment and their extra warranty cover. Would def recommend and if wanting another suv would go back. For me this place was a lucky find and easy to get to.

    Reply from Yate Car Sales Ltd on 14/12/16

    Customer satisfaction is essential to our business and we very happy to hear your satisfaction describing us as your "lucky find" and stating you would return to us for another SUV. Our sense has always been that our customers appreciate browsing the forecourt in peace, without pressure, and being able to test drive any car they wish, so we're delighted to hear your comments in support of this approach we provide. Thank you.


  • 5

    Happy

    By GARY W on 13 August 2016 | Verified purchase

    Really friendly and not pushy will buy another car from then again

    Reply from Yate Car Sales Ltd on 14/12/16

    We very much appreciate your review and to hear you will buy another car from us again. We look forward to welcoming you again in the future. Thank you.


  • 5

    excellent

    By BEN E on 13 August 2016 | Verified purchase

    Excellent service and friendly staff

    Reply from Yate Car Sales Ltd on 14/12/16

    We are delighted to hear that you found our staff friendly and received an excellent service. These qualities underpin our business and what we always strive for. Thank you for your feedback.


  • 5

    Great service

    By ADAM G on 03 August 2016 | Verified purchase

    Very efficient and helpful.

    Reply from Yate Car Sales Ltd on 14/12/16

    Thank you for your comments. We are glad your dealings with us were very efficient and you found us helpful.


  • 5

    A positive & straight forward experience

    By GARY C on 02 August 2016 | Verified purchase

    A very positive experience. The salesman was professional, knowledgeable and helpful. The vehicle was handed over in a very clean state. While there was an extended delay in sorting out our insurance cover for the vehicle we were purchasing, YCS stayed in touch but at no time did we feel pressured about completing the sale until such time as all the necessary admin was completed.

    Reply from Yate Car Sales Ltd on 14/12/16

    We are very pleased to hear your experience with us was very positive and straight forward, despite some delays, and that our salesman dealt with you in a professional, knowledgeable and helpful manner throughout. We pride ourselves in handing our vehicles over fully valeted for our customers' immediate pleasure and enjoyment as you leave our forecourt, as you testify. Thank you for your comments.


  • 5

    Really good experience.

    By Sam B on 02 August 2016 | Verified purchase

    Fast, efficient, fair. Staff friendly and knowledgable, we got a fair price for our part exchange, much better than. Would recommend and buy from again.

    Reply from Yate Car Sales Ltd on 14/12/16

    We thank you for your positive review. We are very pleased you had a really good experience with us and consider us fast, efficient and fair. Thank you for recommending us to others. We look forward to welcoming you back in the future to buy from us again.


  • 5

    A lot cars to chews from

    By STEVE K on 03 July 2016 | Verified purchase

    Very friendly and helpful would buy another car

    Reply from Yate Car Sales Ltd on 14/12/16

    We are delighted to receive your feedback and thank you for your positive review. We do stock a lot of SUV's - Honda CRV, Lexus RX and Volxo XC90 - and have a wide selection within each make and model to choose from. We look forward to seeing you again when you are looking to buy another car.


  • 5

    Local dealer to recommend

    By STUART H on 27 June 2016 | Verified purchase

    Excellent service from start to finish. The staff were very helpful and very knowledgeable about the cars they stock. They answered my questions with very honest answers. The website is kept up to date and includes pictures of the car you're looking at. Not stock photos. Very good range of cars at a wide range of prices. Would recommend to anyone. Whether local or not.

    Reply from Yate Car Sales Ltd on 14/12/16

    We very much appreciate your positive comments and recommendation as a good dealer locally and beyond - thank you. We're glad you received an excellent service from start to finish and found our staff to be very helpful and knowledgeable about our available cars. We pride ourselves in offering a friendly, knowledgeable, helpful and genuine service.


Yate Car Sales Ltd

Telephone:
01454 318605 07769 258675

Opening times

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:30 - 17:00
Sunday 10:00 - 14:00

Yate Car Sales Ltd

Address:
24-27 NORTH ROAD,
YATE,
BRISTOL,
GLOUCESTERSHIRE,
BS37 7PA